Overview

The Bot domain handles all AI-powered conversational interactions, message processing, webhook handling, and backend services for the Impulsell platform. This domain manages communication across multiple channels (WhatsApp, Instagram, Facebook Messenger), processes billing events, handles follow-ups, and manages email communications.

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6 services

This domain contains the following services.

Architecture for the Bot domain

Message Flow

The Bot domain uses AWS SQS for asynchronous message processing. Messages flow through dedicated queues for different purposes:

• WhatsApp Messages: Process incoming and outgoing WhatsApp messages
• Webhooks: Handle webhook events from external platforms (WhatsApp, Instagram, Facebook)
• Follow-ups: Manage automated follow-up messages for conversations
• Usage Stats: Track and process usage statistics
• Billing Events: Process billing and subscription events
• Email: Handle email sending operations

Messages for this domain

Sends messages (1)

Quickly find the message you need by searching for the name, type, or summary.

Events (1)

Name	Version	Type	Summary	Channels
WhatsApp Message	v1.0.0	event	Event representing a WhatsApp message to be processed by the AI agent	-

Receives messages (6)

Quickly find the message you need by searching for the name, type, or summary.

Events (6)

Name	Version	Type	Summary	Channels
WhatsApp Message	v1.0.0	event	Event representing a WhatsApp message to be processed by the AI agent	-
Webhook Event	v1.0.0	event	Event representing a webhook from external platforms (WhatsApp, Instagram, Facebook)	-
Follow-Up Request	v1.0.0	event	Event representing a request to send a follow-up message for a conversation	-
Usage Stat	v1.0.0	event	Event representing usage statistics data for analytics and billing	-
Billing Event	v1.0.0	event	Event representing a billing event (subscription, payment, usage, etc.)	-
Email Request	v1.0.0	event	Event representing a request to send an email	-

System Architecture

Services

Message Service

Handles processing of WhatsApp messages through the AI agent, managing conversations and generating responses.

Webhook Processor

Processes incoming webhooks from WhatsApp, Instagram, and Facebook Messenger platforms.

Follow-Up Processor

Manages automated follow-up messages for conversations that require additional engagement.

Usage Stats Processor

Tracks and processes usage statistics for analytics and billing purposes.

Billing Event Processor

Processes billing events related to subscriptions, payments, and usage-based billing.

Email Sender

Handles sending transactional and notification emails.